Digital Product & Service Solutions Review MTE West Rand Gold Basin - 25 August 2020 | Page 7

MODERNISATION & MAINTENANCE Konecranes provide specialized maintenance services and spare parts for all types and makes of industrial cranes, hoists and port equipment—from a single piece of equipment to entire operations. Konecranes objective is to improve the safety and productivity of our customers’ operations whether or not the crane is made by Konecranes. At Konecranes Service, we are not just talking about the industrial internet, we are already using it, transforming the delivery of maintenance services in every aspect of our day-to-day operations. Our customers expect transparency, speed and real-time service and we provide it with the processes and systems that make up our digital ecosystem. From our back-end systems that help us manage our customer relationships, assets and service activities to our front-end customer portal, ecommerce site and apps. We are also leading the way in the pursuit of predictive maintenance. Preventive maintenance is supplemented with condition monitoring, advanced inspections and analytics. Data provides insights which drive recommendations and actions. A cycle of “data, insights, actions” begins, and as this cycle repeats over time, our maintenance predictions become faster and more precise. Our customer portal, yourKONECRANES.com, gives you quick and easy access to your crane maintenance information. Usage data from TRUCONNECT and maintenance data and asset details from MAINMAN are linked, giving you a transparent view of events and activities over any selected time interval. Branch Manager (North): Albert Van Winkel Mobile: [phone] Land Line: [phone] Email: [email protected] Branch Manager (South):Markus Labuschagne Mobile: [phone] Land Line: [phone] Email: [email protected] Website: www.konecranes.co.za 7