DIG Insurance & Business Magazine Summer 2018 | Page 8

Get Social START TWEETING AND STOP TINKERING. RAMP UP YOUR SOCIAL MEDIA PRESENCE WITH A TARGETED STRATEGY THAT PUTS YOUR AUDIENCE FIRST. S hould you play in the social media arena? Or, maybe a better question is—if you do, how will you manage your online presence and prevent liability? Social media channels like Twitter, Facebook, and LinkedIn are great business tools. And social media is the fastest-growing marketing vehicle, as people embrace the value of connecting with brands. Sure, your audience is looking for a service. But what they also want is a partner who gets them, listens, and provides information that applies to their life. Social media marketing is all about engagement. And to use it effectively, you have got to know the rules of engagement. That means developing a social media strategy with clear goals and steps that can be implemented. There must be accountability. Who’s going to manage your social media accounts, and when and how will they execute the strategy? And, above all, you’ve got to be sure your social media voice aligns with your brand. Ready to get social? Here are the keys to developing a successful social media strategy for your business. WHAT’S THE POINT? the overall communication strategy of your company. Remember, social media is only one piece of the marketing puzzle. DRAFT A SOCIAL MEDIA GURU If you have the resources, it’s always better to hire a social media manager to handle the day-to-day efforts than to learn and do it all yourself. Consider outsourcing social media to a digital marketing fir