DIG Insurance & Business Magazine Fall 2018 | Page 6

GROWING FORWARD Eastern Shore Forest Products Inc., is a 30-year-old company dedicated to producing high quality forest products, providing exemplary service and solving customer problems that fall within its area of expertise and core competencies. esforest.com 410-742-5540 Atlantic Traffic Safety is a minority-owned business, dedicated to providing traffic control services for small and major road construction projects. For over 10 years, the company has been delivering hands-on service while developing strong relationships with contractors. 443-783-3088 Johnson says, as an owner, he’s most proud of the high-quality people he has met and worked alongside during the journey of growing the business. “It seems every time we open a new plant, we meet a host of new people that are high-caliber, enthusiastic and share our values,” he says. “It makes things very enjoyable.” boutique, wood carving shop and a college/ pro wear store. The couple had always beat the crowd to trends by introducing cutting-edge new products and concepts to the Boardwalk. “We were the first to have a pro-wear store—even the department stores didn’t carry that type of merchandise back then,” O’Boyle relates. What’s also inspiring is how receptive his employees have been to change. Giving credit where it’s due, he says, “They’ve worked hard to propel us through rapid periods of growth. The success of Eastern Shore Forest Products has undoubtedly been the result of the collective energy and dedication of our entire team. We wouldn’t be where we are today without their passion, optimism, and “get it done” attitude.” In 2009, the couple was ready to shift gears. What they knew how to do best was run a business. They talked to a buddy, Bill Vernal, who mentioned opportunity in the traffic control market. “I thought the state highway handled that,” Gould says. But in reality, contractors working on road jobs sub- contract traffic control/flagging to private providers. ATLANTIC TRAFFIC SAFETY - GETTING IN THE DOOR—AND STAYING IN What next? That’s the question Angela Gould and Joe O’Boyle asked in 2009 after operating businesses on the Ocean City boardwalk. O’Boyle, a charter captain, had been running boats for 28 years. Gould owned a range of shops over the years, including a funnel cake stand, a motorcycle Gould and O’Boyle had an aha moment. With Gould as president and CEO, their business would be minority-owned—a foot in the door to contractors required to meet minority subcontractor quotas. They saw room for a niche player that could deliver hands-on service and develop relationships with contractors. “Our work ethic is very strong,” Gould relates. “We have a certain standard and we don’t stray from that.” O’Boyle adds, “We’re just really hands-on— we put our heart, soul and sweat into what we do.” Today, that’s a significant differentiator that Atlantic Traffic Safety has over competitors that are not as intimately involved in operations. Right away in September 2009, the company earned its first contract. “The business has 6 grown from there,” Gould says, referencing a recent expansion from a 1,000-square foot garage into a 10,000 square-foot warehouse that allows room for a growing electronic sign equipment rental business. Not to mention, O’Boyle can fabricate crash trucks on site. Those are trucks designed to absorb the impact of a vehicle colliding into it from behind, and they’re commonly used in road construction to protect crews from being struck by passing traffic. “These crash trucks are lucrative rentals that are in demand,” he points out. With six crews and certification in three states, Atlantic Traffic Safety is growing forward with the next generation of ownership on board learning the business. Here’s what Gould and O’Boyle share about their growing pains and wins. PAY CASH If the money isn’t in the bank, Atlantic Traffic Safety doesn’t make a capital purchase. This takes discipline—and it called for a little help from friends, too. “We never took out a loan to buy equipment or vehicles,” Gould says. “When we started this business, the first six months we borrowed friends’ trailers—it wasn’t fancy.” Atlantic Traffic Safety grew debt-free, starting in a modest garage. SHOW UP While the minority business designation can be a market differentiator for Atlantic Traffic Safety—it’s an in. But Gould makes it clear that this certification isn’t enough to keep a contract. “That is a foot in the