Dialogue Volume 15 Issue 1 2019 | Page 5

MESSAGE FROM THE PRESIDENT Dear Colleagues: Peeter Poldre, MD College President I had the opportunity to meet with many of you at our strategic plan focus group meetings T he word communica- tion derives from the Latin word for sharing. Most of us imagine good communication to mean an effective way of de- livering content. Yet an equally important element of sharing is listening. As the Greek philoso- pher Epictetus noted more than 2000 years ago, “We were born with two ears and one mouth for a reason, so that we can listen twice as much as we speak.” In our clinical practice, we are taught to listen to our patients’ concerns without early inter- ruptions. We do this so that we can understand the way in which concerns are presented including, the sense of urgency, the number of issues, the words that are used and the emotions expressed by the patient. As leaders of a regulatory authority, our approach to communica- tions with our members and the public should follow a similar approach. During the last few months, I have had the privilege of engaging in two very impor- tant listening processes. In the development of our strategic plan, we have consulted widely with our physician members as well as with the public. More than 5000 physicians responded to a survey about our future directions. And in my first few months as President, I had the opportunity to meet with many of you at our strategic plan focus group meetings held in Ottawa, London, Hamilton, Kingston, Toronto and Thunder Bay. At each focus group session, Dr. Nancy Whitmore, the Col- lege Registrar/CEO, and I each discussed medical regulation and the different initiatives under- way. After some discussion with the participants, we would then leave the room so that they could frankly share their views with our independent consul- tants. The issues and themes that came from those meetings were ISSUE 1, 2019 DIALOGUE 5