Dialogue Volume 10 Issue 1 2014 | Page 32

PRACTICE PARTNER The clinical event giving rise to the harm, as well as all discussions with the patient, should be recorded in the patient’s medical record in accordance with the College’s Medical Records policy (www. cpso.on.ca/Policies-Publications/ Policy/Medical-Records). The College suggests the following additional tips in preparing for a disclosure discussion: •  isclosure should be made in a D sensitive manner taking into consideration the patient’s personal, social, religious, and cultural needs. •  penly communicate the facts as O known. •  rovide a short, objective sumP mary of the incident. •  void speculation. A •  eassure the patient or his or her R substitute decision-maker that you will do everything you can to address their concerns. •  utline a plan for prompt and O thorough intervention to mitigate the harm done. •  f possible, transfer the patient to I the care of another physician if the patient or his or her substitute decision-maker so desires. •  hysicians may wish to contact P their medical malpractice provider for advice before proceeding with disclosure. •  hysicians may wish to consult P the Canadian Medical Protective Association’s publication, Commu- Learn more about upcoming Council meetings The upcoming Council meeting agenda and background materials are posted on our website (www.cpso.on.ca) up to two weeks prior to Council meetings. These materials remain posted until we report on the major actions taken and issues discussed at the meeting in Council Update. 2014 Council meeting dates: May 29 and 30; September 4 and 5; December 4 and 5 34 DIALOGUE • Issue 1, 2014 nicating with Your Patient About Harm: Disclosure of Adverse Events. •  hysicians may wish to contact P the College’s Physician Advisory Service for advice before proceeding with disclosure (416-9672606) For more information The College’s Disclosure of Harm Policy: www.cpso.on.ca/Policies-Publications/ Policy/Disclosure-of-Harm Canadian Patient Safety Institute’s Canadian Disclosure Guidelines www. patientsafetyinstitute.ca/