DESIGNA MAGAZINE DESIGNA ISSUE III 2019 2 | Page 98

YOUR BUSINESS & DESIGN FEATURE “FIVE BELIEFS THAT INHIBIT GOOD DESIGN” Here are plentiful examples today of companies using design to create value for consumers and shareholders. Despite the growing The growing interest in design notwithstanding, many businesses cling to misbegotten ideals that hinder it, says consultant Deepa Prahalad interest in design across industries, there are also persistent misconceptions that keep many business leaders from realizing its potential in their organizations. Here are the most common ones: 1. Quality is more important than design in my business. Quality is important in every business and always will be. However, quality is the price of entry in many industries and it's rarely enough to win market share and loyal consumers. There's a persistent belief in a trade-off between style and substance. In reality, design is a way of conveying quality. Data suggest that companies gain the luxury to focus on design when they have mastered quality, distribution, and understand their markets well enough to create a relevant offering. Google, Coca Cola, HP, Procter & Gamble—are just a few examples of firms that are high design and high performance. 98 D E S I G N A | May - June 2019