BATHROOMS & KITCHENS
COULD VIRTUAL APPOINTMENTS HINDER THE CREATIVITY AND HAVE A NEGATIVE EFFECT ON THE RELATIONSHIP BETWEEN RETAILER AND CLIENT ?
Virtual appointments have become the new norm for a lot of customers and whilst some may miss the personal touch , we really don ’ t see it as having a negative effect on the retailer-client relationship .
Today ’ s technology is so good with video calls , virtual apps and meeting software freely available for all to use , there ’ s very little that can ’ t be done virtually . Customers were already using technology to get inspiration for their projects , and now we are finding that the vast majority are very comfortable communicating this way too . A few years ago , this may not have been the case but today we have the world at our fingertips and the power to connect with people at the touch of a button .
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