Design Buy Build Issue 32 2018 | Page 92

HOW PROPTECH IS REV- OLUTIONISING SOCIAL HOUSING Like the rest of the world, the property sector is in arrears. By using a property management software, being swept along with the rapidly changing digital a user can ensure that a tenant is sticking to the landscape as demand for new technologies increases. agreed repayment schedule, even if this is different to the original contract. Furthermore, the tenant can Cutting expenses whilst keeping a high level of check and be aware of how much rent they owe, be service is essential for Housing Associations and automatically notified of late rents and keep abreast technology offers a way to do so by scaling business of their rent payment schedule. operations and reducing costs. Hours on spreadsheets and manual messages increases the manpower needed Additionally, maintenance issues and check-ins/ to manage properties. The whole automating process outs need to be managed efficiently. When an issue decreases this communication time benefitting both is immediately raised, there needs to be a process tenants and the property manager through a more in track to monitor the progress and update/inform streamlined process. the appropriate people. If you are overwhelmed by calls coming in from your tenants you can avoid this Modern property management platforms can offer problem through the use of an app, as tenants can a simplified approach to tenancy management raise issues directly from the app. The issue raised by improving the efficiency of workflow and is then seen by yourself or an assigned property communication processes and bettering the manager who can then forward the message onto the relationship between the tenants and the property appropriate contractor. managers. There are several platforms on the market to suit your Software is particularly useful in handling tenant business needs, examples include re-leased, Buildium, arrears in the Social Housing sector. Universal credit Arthur Online, Appfolio and each have different delays may mean that tenants are essentially always benefits to suit each individual set up. 92