Department of Building Inspection Annual Report Fiscal Year 2016-2017 | Page 36

Records Management
Records Requests
FY 2016-17 FY 2015-16
Completed Within 20 Business Days 1,329 1,782
Completed Over 20 Business Days 8 22
Over-The-Counter Requests 11,458 12,228
Total 12,795 14,032
3R Reports
FY 2016-17 FY 2015-16
Completed Within 7 Business Days 6,993 7,428
Completed Within 10 Business Days 22 25
Completed Over 10 Business Days 1 9
Total 7,016 7,462
Records Requests
Responded to Within
20 Business Days Over-The-Counter
Records Processed 3R Reports Completed
Within 7 Days
99.4% 89.6% 99.7%
of 1,337
36
of 11,458
Department of Building Inspection, Fiscal Year 2016-2017 Annual Report
of 7,016