Department of Building Inspection Annual Report Fiscal Year 2016-2017 | Page 34

Complaints
Building, Electrical, and Plumbing Complaints
FY 2016-17 FY 2015-16
Building 4,346 3,644
Electrical 363 306
Plumbing 497 436
Total 5,206 4,386
Complaints Responded to Within 3 Business Days
Building Complaints Electrical Complaints Plumbing Complaints Total Complaints
82.5% 99.2% 94.8% 84.8%
of 4,346
34
of 363
Department of Building Inspection, Fiscal Year 2016-2017 Annual Report
of 497
of 5,206