Department of Building Inspection Annual Report Fiscal Year 2015-2016 | Page 40

Performance
Measures
98%
98%
Records Requests Processed
Within 20 Business Days
98%
3R Requests Produced
Within 7 Business Days
Target 90%
Target 90%
Target 80%
BID,PID, EID Complaints
72% Non-Hazardous
Responded to Within 3 Business Days
99%
Permit Applications for Office and/or
Commercial Buildings Reviewed
Within 42 Calendar Days
Target 90%
Target 90%
100%
Hazards Responded to
99% Life
Within 1 Business Day
Housing Complaints
97% Non-Hazardous
Responded to Within 3 Business Days
Permit Applications for Multi-Family Residential
and/or Mixed-Use Buildings Reviewed Within
42 Calendar Days
Applications for Other Buildings
96% Permit
Reviewed Within 42 Calendar Days
Timeline ss of Distributing
Submitted Drawings
Target 90%
Target 100%
Target 90%
Meetings Conducted
91% Pre-Application
Within 14 Calendar Days
Target 80%
Target 90%
Number of Inspections Per Inspector Per Day
Target: 11
70%
Site Permit Applications Reviewed With a
Construction Valuation of Less Than $3,999,999
Reviewed Within 21 Calendar Days**
100%
Target 90%
77%
Site Permit Applications Reviewed With
a Construction Valuation of Greater Than
$4,000,000 Reviewed Within 28 Calendar Day*
Target 90%
40
Submitted Projects Audited for Quality
Assurance by Supervisors
Target 90%
Building: 12.5
Electrical: 11.9
Plumbing: 10.8
* Due to the significant increase in volume of both plan review premium and
priority plan projects, this measure will be revised as follows for FY 2016-
2017. Percentage of Site Permit Applications Reviewed With a Construction
Valuation of Greater Than $4,000,000 Reviewed Within 42 Calendar Days.
** Due to the significant increase in volume of both plan review premium and
priority plan projects, this measure will be revised as follows for FY 2016-
2017. Percentage of Site Permit Applications Reviewed With a Construction
Valuation of Less Than $3,999,999 Reviewed Within 30 Calendar Days.
Department of Building Inspection, Fiscal Year 2015-2016 Annual Report
Department of Building Inspection, Fiscal Year 2015-2016 Annual Report
41