KIMMY MOONEY
TIME
IS
MONEY
TIME IS MONEY!
S
WANT
S
MORE
WANT MORE OF IT? OF IT?
W
hat’s the most valuable, yet
scarcest resource in your practice? TIME. I’ve heard it innumerable times from practices. They
want to make dental sleep medicine a more integral part of the
practice but lack the time. They
lack the time to train appropriately, the time to implement systems, and the time to manage all
the processes inherent to managing dental sleep medicine patients. I want to give you more
time. If you heed my advice, I
guarantee you will be the proud
owner of more time. More time
will generate more patients and
increased production in the office.
So, what’s the catch? The catch is
called a “Sleep Ambassador.” This
individual is responsible to define & navigate the flow of sleep
medicine treatment from initial
contact to completed treatment.
So who is this invaluable “Sleep
Ambassador” and where do you
find one?
I’ve worked closely with Sleep
Ambassadors that entered practices from numerous different
paths:
• Existing team members looking
for something new and interesting
• Hygienists that have tired of prophys, scaling, and root planning
planing
• Former retail clerks or customer
service reps
What’s most important is that a
candidate for the esteemed title
of Sleep Ambassador should possess each of the following traits:
• Organized
• Goal-oriented
• Patient-centric
• Self-starter
• Committed learner
be reYour Sleep
SleepAmbasssador
Ambassadorwill
will
be
sponsible to ensure
thefollowing
followinglist
list
responsible
for the
initiatives is
is executed
executed properly:
properly:
of initiatives
• All patients are screened
• Testing protocol is fluid
• Financial discussions are wellscripted and properly delivered
• Other team members firmly grasp their roles in the dental
sleep portion of your practice
• Patients appointed properly and
insurance documentation relayed
correctly
• And much more
Please note that currently these
tasks fall within your purview.
This prevents you from focusing
on patient care. If you’ve been
savvy enough to delegate many
of the above tasks already, it’s
important that each team member firmly understands exactly
what they’re supposed to do. Relying on your Sleep Ambassador
to minimize most of the obstacles
before appropriately delegating
to the team is a good idea.
Your Sleep Ambassador will ensure that correct documentation
is procured, communication is
properly relayed to both the patient and physicians, claims are
submitted properly, and marketing efforts are ongoing. Hoping
and praying that the numerous
valued staff members you already
have in place will collectively step up to the plate to ensure
each of the aforementioned tasks
are completed properly is frankly...a waste of time.
Send me an email by 8/15/16 with
the number of times the word
“time” appears in the article and
I will send you a FREE in-office
Marketing Kit. The TIME is now.
KIMMY MOONEY
Member Support Expert
[email protected]