Dental Sleep Medicine Insider August 2016 | Page 20

DR. RICHARD DRAKE I GUARANTEE IT! “I guarantee it!” You’ve heard it many times as a consumer, but it was George Zimmer of Men’s Wearhouse who made it famous and said it most often on TV. As dental sleep medicine practitioners, you will be asked, if you haven’t already, “That’s a lot of money for a device. Do you guarantee it will work?” What do you say? How do you respond? It’s important to remember that we are managing a medical condition, not striving for the perfect crown mar- gins. Can anyone guarantee that a particular medication will eliminate symptoms or on a more serious level, that chemo will eradicate cancer? After 16 years in the business of helping patients sleep better, feel better, and live longer, may I suggest you reply with something like this? “I’ll tell you what. I’ll make you a deal. If you guarantee me that you will make every effort to wear your device every single night, that you understand there will DR. RICHARD DRAKE Co-Founder of DS3 and Dental Sleep Solutions be ‘speed bumps’ along the way, and that you will keep me informed of any problems you’re having… then I will guarantee you that I will do everything within my power to make your device fit comfortably, that I will use my knowledge and experience to help you get over the speed bumps, and I will help you to ‘dial in’ your device so that it will help you sleep better, oxygenate better, and live longer!” I guarantee it!