Dental Health Magazine Dental Health Digital Issue | Page 54

Issue #5, March 2017
54
PRACTICE
MANAGEMENT TIPS:
THE LAST MINUTES
THAT COUNTS
I read an important quote
one time – “that patient
don’t care about how much
you know until they know
how much you care”
Dental School being a teacher of the Art buddy who won’t let us go and we make & Science of Procedures unfortunately them pay us for it. How do we do these How when your Class II fillings come
does not teach us the fundamental key in just 30 minutes? out, the Patient insist of Only seeing
of People-to–People business - which
your Class II fillings look” . It’s about
you and only you even though you
is Human Relationship and the bond As we get very busy in our practices
created. daily
and
very
efficient
with
our
procedures with the latest technologies
failed round 1. This is Success. This is
the key that will make you a super star
dentist and you’re Practice to succeed.
I always say to my Dr’s- There is a very and scanners, it’s easy for us to bounce fine line between Professionalism and from patient to patient and do the Here’s one Small tip that I use in every
a sales man. We are both of them in a procedures very well, but we truly forget single visit- that I believe has been very
scrub. that we are in the business of People. beneficial for me. There is a whole day
The business of human. The business of lecture just on Human Business in
of emotions and feelings. Dentistry, but allow me to share you
The business of dentistry is highly
complicated that in just of 30 minutes
apart of what I do, that has contributed
of the first appointment- We meet We are in the business of Humans
to success.
someone for the first time that comes and Relationships and Connections. to us for help- a stranger. In 30 minutes Sustaining this part of it and becoming I believe the most important Five
his got to leave our chair being our best a Super Star in Dentistry and having minutes that I have is at the end of
friend- someone who feels we care- a successful practice is “never how good the appointment. The last minutes