Deltec Think About This - Killing Me Microsoftly September 16, 2020 | Page 7

Think About This INVESTMENT RESEARCH To add to the pain, Dropbox has been slow and unsuccessful at developing additional productivity features. Management’s strategy appears to be offering workarounds to minor inconveniences in other company’s products (e.g. live collaboration on Microsoft Word), unrealistic attempts to penetrate unprofitable negative-growth segments (e.g. Mailbox email), or repackaging plans with existing features and minimal new technology (e.g. Dropbox Pro to Plus). We don’t think Dropbox is competitive in the enterprise space either. Management has been unable to monetize their large installed base. At the same time, customer acquisition costs are rising. We expect Sales and Marketing spend to exceed the current 22% of revenue in years to come. And finally, we think a wave of Capex is required as the installed capacity is aging. None of this bodes well for cash flow, which remains the bull case on the stock. It certainly doesn’t help when trying to defend your market from a pack of large predators. DROPBOX LTM SALES & MARKETING SPEND ($ MILLIONS) $500 $450 $400 $350 $300 $250 $200 $150 $100 $50 $0 $440 $423 $422 $314 $251 2016 1Q17 2Q17 3Q17 4Q17 2017 1Q18 2Q18 3Q18 4Q18 2018 1Q19 2Q19 3Q19 4Q19 2019 1Q20 2Q20 Source: Company Filings, Deltec DROPBOX LTM CAPEX AS % OF REVENUE 10% 9% 8% 7% 6% 5% 4% 3% 2% 1% 0% 8.2% 7.0% 4.5% 2.3% 2Q17 1Q18 2Q18 3Q18 4Q18 2018 1Q19 2Q19 3Q19 4Q19 2019 1Q20 2Q20 Source: Company Filings, Deltec www.deltecbank.com Deltec Bank & Trust Limited