Dell Technologies Realize magazine Issue 4 | Page 21

VOICES 3. The fourth industrial revolution will offer a path to economic recovery. We’ve been talking about the fourth industrial revolution for a while—a time when data enables breakthroughs in artificial intelligence (AI) and automation to deliver connected cities and a fully digital world. Now we’re on an accelerated time line. Though it’s unclear how long economic recovery will take, companies that have harnessed technology and optimized for digital experiences are ahead of the curve. AI and machine learning will play a crucial role in gleaning meaningful and pertinent business insights from vast amounts of data. Furthermore, AI-powered robots and virtual chatbots will continue to help businesses deliver outstanding customer service during a critical time of global healing. 4. Increased network bandwidth will democratize healthcare and education. 19 5G and scalable network infrastructure mean better healthcare and education for all. Ubiquitous high-speed bandwidth will allow telemedicine services to reach pockets of the U.S.—and the world—that have been siloed from effective health services. Meanwhile, virtual learning platforms will be here to stay, furthering access to higher education regardless of geography, and enabling students of all levels to visit historic sites through virtual reality technology. Dell Technologies is part of a cross-industry effort to support a national strategy for 5G, invest in rural connectivity, and modernize telecommunications through open network innovation. Our communities can’t afford for us to miss this opportunity. While some aspects of our lives have slowed down, the speed of digital transformation is accelerating. While I’m certain some elements of life will return to the way they once were, some things will never be the same. And that’s okay—perhaps necessary. Now is our opportunity to rethink and redefine the future of work, business, healthcare, and education—and how we balance all those elements to create a stronger, more resilient future. ■