Dell Technologies Realize magazine Issue 3 | Page 44

The TechSoup Global Network, made up of nonprofits from over 50 countries, gathered for three days in San Francisco, March 2019. 42 “The key to our mission is to enable all those other missions out there.” —Rebecca Masisak, CEO, TechSoup than $12 billion market value of in-kind tech and funding. “The key to our mission is to enable all those other missions out there,” Masisak says. IN THE COMMUNITY While education is still fundamental to TechSoup’s outreach—through trainings, blogs, events, and webinars that help nonprofits learn how to leverage technology to power their causes—TechSoup has expanded its services beyond mentorship to address technology accessibility, affordability, and support. “Over the course of time, we found that when we were helping local organizations, they often could make a plan for technology, but they couldn’t get the funding and resources they needed,” Masisak says. “So, we came up with some ideas for how to better provide services, [reach out] to corporations and others who might be able to provide products, and expand [our offerings] to a broader set of products and services [using] an e-commerce platform to do it.” Through TechSoup’s e-commerce platform, NGOs, nonprofits, and charities have access to 375 products and solutions from more than 100 companies, such as VMware, Dell, Microsoft, Adobe, and Zoom. In some cases, nonprofits are eligible to receive donated or discounted software and hardware. TechSoup also provides service and support capabilities, including managed IT services, help desk support, and access to a network of technology consultants with nonprofit expertise. “We are always trying to help make it easier and have less friction for nonprofits to connect with offers, and for corporations to meet their