it to a human being to do something with it.
In the data era, you want to take the data, get
insight from it, and make it actionable. To do
that, you have to move much faster than human
beings can operate. That means moving beyond
big data and developing an AI strategy, so that
you can get insights quicker than human beings,
and then apply the outputs right back into your
systems to change their behavior.
Where does Dell Technologies fit into
the data era?
We have hundreds of AI projects going across
Dell Technologies, so we’re not just talking
about it—we’re doing it, and we know what
our customers are facing. We’ve used it in
marketing, services, and engineering, and
we’re applying AI to our core products to make
them faster.
On our client devices, we apply machine
intelligence to better manage power consumption.
You want your battery life to last a long
time? It’s not just about bigger batteries; it’s
about smarter systems. And the best way to do
that is with machine intelligence.
Another example is PowerMax, our flagship,
high-end storage product. Its 10 million-plus
IOPS performance wasn’t achieved just by
brute force compute, memory, and IO, but
by adding sophisticated machine learning
technology. Then on the backend, predictive
maintenance and predictive failure analysis
have dramatically changed the economics of
delivering service, while also improving uptime
for customers of all sizes.
This is just a small sample of the pervasive
activity inside of Dell Technologies to incorporate
machine intelligence so we can create
smarter products and solutions and a smarter,
more efficient and effective company.
Is there an innovation you are most
excited about?
I don’t have favorites, so I can’t pick just one
innovation. But we are using these technologies
across our product portfolio because
the fact is: The future winning product won’t
be the product that’s just biggest, fastest,
and cheapest. It will be the product that’s
smartest. ■
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“The future winning product
won’t be the product that’s just biggest, fastest,
and cheapest. It will be the product
that’s smartest.”