Dell Technologies Realize magazine Issue 1 | Page 12

TRENDS 10 Facing the Skills Gap Today’s digital economy supports hiring for 21st century technological skills. But who will keep the lights on? BY KATHRYN NAVE The future may be digital, but it will still need the electricians and engineers to, quite literally, keep the lights on. Amidst the drive to teach young people to code, the need to train future generations for more traditional skilled trades has gone neglected. “[Skilled trade] employers don’t have great internal training programs,” says Doug Donovan, CEO of training software company Interplay Learning. “Most rely on what we call the ‘Follow Bob’ method, where you follow an older technician around for three-to-six months, hoping you acquire enough skills to become competent in your trade.” A look at the numbers reveals the full extent of the problem. With the average age for heating, ventilation, and air conditioning (HVAC) technicians hovering around 58 years of age, the problem is how to scale this training once Bob retires—particularly when hands-on training is so essential. In fact, by 2020, baby boomers who fill skilled trade positions will hit retirement age, leaving behind 31 million vacant positions, according to a study by Adecco USA. With a dwindling number of experienced employees available to train new generations, the question is what can employers in the skilled trades do now? VIRTUAL TRAINING, REAL-WORLD SKILLS Interplay Learning is one of a number of new companies who believe virtual or augmented reality simulations can help bridge the skills gap. Such training simulations have longstanding use in the military and aviation training—two industries whereby dollars haven’t been a prohibiting factor. “The development costs for creating these simulations always used to be far too high for something like the HVAC or electrical industry,” explains Donovan. “But now, the costs have come way down.” Thanks to both increasingly affordable virtual reality (VR) modeling software, and the growing availability of commercial VR headsets, it’s now possible to extend the benefit of virtual reality training to a wide range of industries, without military-sized budgets. PHOTO COURTESY OF DAQRI