Decide a good Internet-Based Point of sale Method? How to Boost your Restaurant Customer Base | Page 2

2. Treat your Customers as your Guests
Marketing, social media and loyalty programs can all help you to increase your profits but what if
every customer who ate in your restaurant was a regular guest?
Engage with your customers, shake their hand, thank them and give them a little appetiser or a glass
of wine.
It is not only the enjoyment of the food that a customer enjoys but you need to take the time and
engage with them exchanging names. Making your customers feel part of the family by engaging
with them you can always make them come back.
3. Upselling to Existing Customers
Have you ever thought that your existing customers could increase your profits? How could you get
them to do that? This is simply a matter of how you treat them, how engaged and how important you
make them feel. This could increase the number of your customers and the amount of your profits by
a respectful percentage. By bringing back your existing customers more often you can rest assured
that the money they will spend for your service will increase. Learn what their names are, what their
orders are and what they like to have.
Calling your customers by their own names could be very sweet and it could make them feel great.
When your customers walk in your restaurant and you as a host greet them as mr/mrs so and so, let
them know that you will put them in their regular table or if it is not available, let them know that you
will put them in a different table and serve them their regular drinks and appetisers. That could
increase your business by a respectable percentage without costing you anything apart from the
extra effort to please them.
Following these simple techniques and making them a part of your daily routine should bring you the
results you are aiming for when running your business. All it takes is concentration on your
customers and their needs which when treated with the right respect can make a huge difference in
your profits.