December 2021 | Page 169

SPECIAL PROMOTION

FACES of
Rhode
Island
★ 2021 ★
THE FACES OF

REAL ESTATE TITLE AND SETTLEMENT SERVICES

Equity National Title

Despite being in business thirty-two years , the women and men leading Equity National Title think of themselves as just getting started . It ’ s their way of remaining on the leading edge for title and settlement solutions for buyers , lenders and realtors in Rhode Island and nationwide . With an intense focus on the borrower experience , they have earned more than 46,800 borrower reviews with a Net Promoter Score ( NPS ) of 69 , which is nearly 25 percent higher than industry averages and translates into more than 95 percent borrower satisfaction rate .
Financial service companies , lenders and title agents alike , are facing the most transformative time in their history and Equity has been meeting those challenges with an innovative spirit drawing on the extensive experiences of its leaders , most of whom have spent their careers at Equity or in the industry .
Whether buying a home or refinancing it , the Equity team stands ready to provide best-in-class service to buyers .
From left : Jennifer L . Pensa ; Michael P . Krone , Esq .; Benjamin P . Pettit , Esq .; James K . O ’ Donnell , Esq .; Brian R . Gagnon ; Jaime C . Davin ; Laura M . Swenson , Esq .
317 Iron Horse Way , Suite 301 , Providence , 888-434-5500 , equitynational . com
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