Menlyn Marvel
e-CAR member Menlyn Motor Services is a pioneering
automotive services workshop that has been at the
forefront of automotive servicing in Menlyn, Pretoria,
since 1989. We spoke to owner Koos Booysen to find
out what makes the business tick.
➲ The business forms an integral part of a larger motor city
in Menlyn, Pretoria
I
n the early days, the business had
CV joint servicing and windscreen
replacement at the top of its agenda.
This proved highly beneficial, and gave
the business a strong foothold in the area.
Both of these services are still performed
today, making Koos’ vision of a one-stopservice-shop an everyday reality. “At the
time there weren’t many independent
workshops in the region,” he explains.
“We saw an opportunity and we took it.”
Koos says he joined the e-CAR network
in 2007 when the workshop concept
was first introduced to him. “I liked the
concept immediately due to its emphasis
on training, which I believe is the best
available to technician’s in the aftermarket,”
he says.
➲ Koos is a big fan of the training offered
by Bosch
“Bosch training gives the business a good
grounding and the effects rub-off on all
aspects of the business, including staff
morale,” he enthuses.
➲ Sectional managers Johan du Preez, Ryan Naude,
Hennie Potgieter with owner Koos Booysen
In 2015 Koos says he plans
on sending his 25 strong staff
complement to 12 training
courses throughout the year, such
is his admiration of the courses
offered by Bosch. “Training your
staff does not only increase
efficiency and productivity levels,
it also positively influences output,
decreases staff absenteeism and
gives our customers a feeling
of confidence. This is extremely
important to the business as
most of our clients are repeat
customers, and we benefit from
positive referrals and word-ofmouth endorsements. These are
more powerful than traditional
advertising messages.”
Koos is quick to mention that vehicles these