Turnaround Time
Debt Review DepartmentEmail Address
Contact Details Standard Bank Debt Review
Debt Review Call Center:
0861 111 525 or 0861 111 402
Debt Review Documents*:
DRApplications@standardbank.co.za
Debt Review Service requests:
debtreviewservices@standardbank.co.za
5 days
Debt Review payment queries:
DRPayments@standardbank.co.za
7 days
Debt Review administrative requests**:
DebtReviewAdmin@standardbank.co.za
5 days
Debt Review complaints and escalations:
debtreviewcomplaints@standardbank.co.za
5 days
Reckless Lending Allegations
recklesslendingallegations@standardbank.co.za
*Debt Review documents: Form 17.1; Form 17.2; Proposals; Court Applications; Court Orders
**Debt Review Admin related requests: debit order cancellations; statement requests ; refunds; paid up
letters; account closure instructions; settlement balances; or outstanding balances
Other Standard Bank areas
Credit Card
086120 1000
Diners Club
0113588400 / 0860346377
Vehicle Asset Finance Recoveries
0861102347
Vehicle Asset Finance Collections
0861102347
Home Loans Pre Legal
0860102270
Home Loans Customer Service
0860123001
Standard Bank Insurance
0860123911
Deceased Estates
0861001868