Death of a PB BEFORE April 2008 June 2018 | Page 12

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Future Enquiries, Disputes and Appeals
Changes in Circumstances
After your pension comes into payment, you may change your address or want
to change your banking arrangements. If you do you can amend your details:
• By writing to us with details of the changes.
• Online, if you have registered with mypension (see Section 11 on page 12
for more details).
• Over the telephone, if you have registered for the Pension Password Service
(PPS). To register for the PPS or amend your password, complete Section 8
of the Beneficiary’s Form.
Please remember to quote your pension number or National Insurance number
when you contact us and try to give us at least three weeks’ notice.
Disputes and Appeals
Appeals against any decisions made by SYPA in calculating the Dependants’
Benefits and/or Death Grant should be made in writing within 6 months of that
decision.
If you feel that you have a dispute, a
booklet describing the procedure is
available from:
South Yorkshire Pensions Authority
18 Regent Street
Barnsley. S70 2HG
It is, however, always best to try to resolve
the matter informally either by contacting
SYPA if the dispute is against us, or the
deceased member’s former employer if it
is against them.
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SouthYorkshirePensionsAuthority
10 Pensions Advisory Service
If you need any further help or advice with anything contained in this booklet
we would welcome the chance to explain the options in more detail at one
of our advisory services. Appointments for the Authority’s advisory service
can be made at any of our five offices to suit your requirements. To make
an appointment visit our website at www.sypensions.org.uk and go the
“Advisory Pages”. If you do not have access to the internet please telephone
the office at which you wish to make your appointment and they will make
one for you. Please note that walk in appointments are not available we can
however, with prior approval, make an appointment outside normal Office
Hours. Telephone numbers and location details can be found below:
Transferring your pension is not always an easy decision to make, and you
may wish to seek the help of an independent financial adviser. You may the
following website useful: https://www.unbiased.co.uk/
The majority of advisors listed on the website offer the first meeting at the
advisors own cost.
*The views of the Independent Financial Advisors are their own and SYPA accepts no
liability for any service or advice that they give our members. Any contractual arrangement
is between the member and the financial advisor.
SYPA Headquarters
• 18 Regent Street, Barnsley. S70 2HG Telephone: [phone]
District Offices
• Barnsley
Westgate Plaza 1,
Westgate,
Barnsley. S70 2DR
Telephone: [phone] • Rotherham
5 th Floor, Riverside House,
Main Street,
Rotherham. S60 1AE
Telephone: [phone]
• Doncaster
Civic Office, Waterdale,
Doncaster. DN1 3BU
Telephone: [phone] • Sheffield
Howden House, 1 Union Street,
Sheffield. S1 2SH
Telephone: [phone]
SouthYorkshirePensionsAuthority
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