Spotlight
PROMIS offers intensive, expert and personally tailored
therapy in unbeatable urban and rural settings
PROMIS
THE PERSONAL TOUCH
At PROMIS, the client is at the centre of
everything. They receive a bespoke treatment
plan that has been specifically designed to
meet their needs and, whatever they’re
looking for, the settings are second-to-none.
Clients can choose between the tranquility
of Hay Farm, a 12-bed facility set in 12 acres of
land on Kent’s breathtaking North Downs, or
PROMIS London, an exclusive six-bed facility
across three beautiful Kensington mews
houses. Hay Farm is a haven of peace,
surrounded by nature reserves and woodlands,
while PROMIS London offers a quiet, elegant
setting that’s still only minutes away from
world-class business and leisure facilities. This
makes it ideal for those clients who need
treatment options that allow them to stay on
top of their professional commitments.
Both of these settings create a warm, safe
and serene atmosphere that’s the perfect
environment for recovery and self-care. Each
offers clients the ability to get away from the
distractions and triggers of everyday life, and
focus completely on their physical and
emotional recovery. Both also provide
nutritious gourmet menus that cater for any
dietary requirements and are expertly made
from fresh, locally sourced produce.
Unlike many facilities, one-on-one therapy
is available every day, and clients also have
weekly sessions with a psychiatrist
throughout the length of their stay. While the
residential settings are abstinence-based for
substance misuse clients, there is no rigid or
dogmatic approach. Staff are equally
comfortable delivering SMART, 12-step or ACT-
based programmes, or anything else that the
client feels will benefit them from the full
range of evidence-based treatments.
There’s also a relaxed, comfortable and
individualised detox programme that
incorporates a full medical assessment
combined with proper nutrition, rest and 24-
hour nursing care. Clients can be collected
from anywhere in the country, and an
extensive family programme is also available.
In addition to substance misuse, PROMIS
offers a range of proven, effective treatments
for issues such as depression, anxiety, stress,
burnout, eating disorders, problem gambling,
pain management, relationship difficulties,
OCD and other compulsive or addictive
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behaviours. Expert medical and psychiatric
care is combined with evidence-based
psychotherapeutic treatments in individual
and group sessions, designed to create a fully
integrated treatment programme to facilitate
maximum personal growth and development.
In every case, the structure, intensity and pace
of treatment is tailored to the specific needs of
each individual client.
The range of therapies on offer in each
setting is characterised by choice and
flexibility, and staff to
client ratios are almost
one-to-one, allowing for
unparalleled levels of
care and attention. In
addition to trauma
therapies such as EMDR
and somatic work, clients
can choose from CBT,
dialectical behaviour
therapy (DBT) and
experience-based
approaches such as
equine-assisted
psychotherapy, which
allows people to interact
with horses in their
natural environment as a
vital tool for emotional
growth and development.
Treatment at PROMIS is also defined by an
absence of rigid programmes that clients are
expected to adhere to. The philosophy is all
about working around the client’s needs,
which means that people can choose to split
their treatment into a series of shorter visits
instead of one prolonged stay if they prefer.
The highly experienced, multi-disciplinary
staff team at PROMIS includes doctors, clinical
psychiatrists, therapists, nurses and healthcare
assistants. The team are specialists in dual
diagnosis, allowing them to provide expert care
to people struggling with both substance
misuse and mental health issues, and PROMIS
prides itself on a compassionate and supportive
approach that is genuinely non-judgemental.
As with anything, this level of quality comes at
a price, and around 90 per cent of PROMIS
clients will pay for their own care.
PROMIS is a family-owned business that has
been operating for more than 25 years, and
most admissions are the result of
recommendations from previous clients or
other treatment professionals.
To find out more visit promis.co.uk, email
[email protected], or call 0207
582 8222 (London) or 01304 842 700 (Kent)
in complete confidence, 24 hours a day.
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