DCS Telecom Your Business Telecom Needs Hosted PBX | Page 6

WHY USE A HOSTED PBX SERVICE
• In a proactive move, Hosted VoIP providers keep a 24 hours surveillance on
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customer's lines in order to avert impending service disruption, for users
monitor their 0pcustomers 24 hours a day and can repair trouble without
the customer's knowledge. Traditional telephone system customers must
discover their own problems with the phone system and then initiate the
repair process.
Hosted VoIP systems are very resistant systems with alternative connection
routes so that if a route is affected or impeded by adverse weather
conditions and natural disaster, the system automatically re-route. So
practically if your IP phone loses contact with the Host's system, some
programs like voicemails and call forwarding would be activated to auto
response mode on the service provider's system.