DCS Telecom Understanding VoIP Phone Systems | Page 7

UNDERSTANDING THE IMPORTANCE OF
USING VOIP PHONES IN A SECURE WAY
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Many businesses are often concerned about being attacked by cybercriminals
while communicating over the internet. Eavesdropping on phone calls is a reality
and can make you lose valuable data. Cybercriminals target professional services
firms, financial institutions, and government agencies to acquire important data.
Call centers are also their favorite targets because they can gain access to health
records, confidential account information, and payment card data. What it means
is that when using VoIP phones, there will always be a risk of having your
voicemail hacked by some pros. It can translate into serious losses.
When making the switch, be sure to talk to your vendor and inquire about the
available security features. You should not let security vulnerabilities keep you
from getting the productivity and financial benefits of VoIP phone systems.