DCS Telecom Understanding VoIP Phone Systems | Page 12

FEW TIPS TO HELP YOU UTILIZE VOIP PHONES BETTER • • Keep in mind that the quality of your calls depends heavily on your network speed and bandwidth, so you should be willing to spend some more to get better bandwidth. Some carriers charge you less but often experience heavy congestion, which can directly affect your call quality. Your calls may even drop more often, making you lose some serious business. So, be sure to invest in good quality phones because they also offer other features such as conferencing capabilities, bigger screens, programmable function buttons, and more. Look for an App for Your Mobile Devices • One of the best things about using a VoIP system is that it allows you to make and answer your calls from any device. All you have to do is install a mobile app on your device. You may also ask your vendor to help you in this regard. Some vendors even come with their own apps that you can use on different mobile devices, including phone, laptop, and tablet. You should ask your employees to use the app on their mobile devices as well. By making this small move, your employees will be able to answer calls irrespective of their physical location.