DCS Telecom Understanding VoIP Phone Systems | Page 10

FEW THINGS TO DO BEFORE AND
AFTER GETTING VOIP PHONES
• Check the Quality of Your Internet Connection: Keep in mind that VoIP phones would
allow you make calls over the internet. Therefore, it is of utmost importance to ensure
that your company internet connection is fast enough to handle the load. Without a
high-speed internet connection, you will never get a good call quality and your calls
may even drop more often. Sometimes, you think that your VoIP provider is not offering
good quality services, but in reality, the issue is with your burdened internet connection.
So, do not cut corners here and invest in fast broadband connection to get good results.
• Train Your Employees: When you opt for VoIP phone systems, it is always a good idea
to invest some time and money in employee's training. Proper training will ensure that
your employees know how to utilize different features to perform their daily tasks more
effectively. It is true that your employees do not require any serious training to start
using the phone, but a little training can help them tap into the hidden features of VoIP
systems. You can simply have a few training and informational sessions to help them
learn about the advanced features of a VoIP system. The idea is to educate them to an
extent that they could configure their phones on their own to suit their unique needs.
These training sessions will also ensure that your employees do not waste time searching
the websites to learn how to activate a certain feature.