DCS Telecom Tips on Choosing The Right Telephone Systems For Y | Page 5

Top 10 Benefits of PBX Phone
System
 Improve Company Image
 A PBX system allows you to give the impression of a large, professional
organization - even if you are just a small business. With automated call
answering and forwarding, customers will always feel they are getting the best
possible service from the correct member of staff.
 Call Monitoring
 Usage reports allow you to see exactly which numbers are making and receiving
the most calls. You can see exactly how much each number is costing the
company, and also which phone numbers have too many calls waiting. This way
you can make the system cost effective and ensure customers get the best
possible service.
 Variable Access
 PBX allows you to restrict certain access from specific phones within the
company. For example, phones can be restricted from making international
calls or from calling externally. This gives you greater control over how your staff
use the phone system.