DCS Telecom How Can Hosted PBX Help You Gain The Communication | Page 8

HOW TO SELECT THE BEST HOSTED
PBX SYSTEM
• Will your benefit from a hosted PBX? It is an obvious thing to consider, but many people do not
pay attention to it and select a hosted system just because they know it worked for someone
they know. This is not the right way to proceed because you will be paying a set amount every
month to use the service. You may be paying for services that you would never use. This is the
reason why you should first determine your needs and then make a decision. Be sure to know
how many lines you need, how many employees will be using the service, how many locations
you are going to cover with the same system, and how often you will need conference calling
features. By answering these questions, you will be in a much better position to decide if you
should put your money on a hosted PBX or start with a conventional PBX system.
• Understand your bandwidth requirements. You should bear in mind that a hosted PBX is a cost-
effective option, but the quality of service depends heavily on the bandwidth you get. If you do
not go for additional bandwidth, your connection will not be able to handle voice traffic
efficiently. Bandwidth is basically the speed at which data moves through the circuit, which is the
reason why you may require a higher bandwidth to receive impressive voice quality. Keep in
mind that depending on the number of employees using the service, a hosted PBX VoIP call may
use up to 450kbps of bandwidth. Therefore, you should consider this point when opting for a
hosted PBX service.