DCS Telecom How Can Hosted PBX Help You Gain The Communication | Page 5

HOSTED PBX: UNDERSTANDING THE
DIFFERENCE BETWEEN PBX AND VOIP
• Both systems vary greatly in terms of configuration options. While hosted PBX
systems now offer good configuration options, you cannot compare it with VoIP
systems. You will also find it much easier to configure and manage VoIP systems
because you can manage everything directly from a computer. You do not
require any serious knowledge to program and reprogram VoIP phones. You can
use any internet connection to change your system settings. Moreover, you can use
a PBX system to divert calls to different numbers, but you can achieve the same
more efficiently when using a VoIP setup. These systems are considered more
efficient because they also offer voice mail-to-text feature.
• Call quality may not be the same. As mentioned already, your VoIP system
requires an internet connection to function properly, so you may not always
experience great connectivity. Voice quality may seem better when using a PBX
system because you have to use the traditional settings to take advantage of its
features.