DCS Telecom All About Business Phone Systems | Page 11

Why Your Small Business Needs a
Hosted PBX Phone System
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You’ll be able to do things like call switching and routing when you
use hosted PBX, and you’ll also have the capabilities to manage your
software that comes with PBX service. You’ll have the ability to use
hosted PBX solely or a combination of VoIP and conventional phone
service, depending on how reliable your internet connection is and
what your business’ communication needs are.
Previously, conventional phone systems that were designed for small
businesses were costly and had features that were hard to
understand and configure. You may also recall that you had to add
or take away certain features of the phone service depending on
your business needs if you had a traditional phone system before.
When you use hosted PBX, you can easily install the phone service,
even if you’re not a technology whiz. You can also take advantage
of certain features that you wouldn’t be able to use with
conventional phone service, such as the softphone feature that lets
you make and answer calls using your computer instead of having to
have a traditional phone device.