DCS Annual Report 2021 | Page 15

↗ ↗ ↗
Department of Community Supervion
assessment score and are the most likely to fail under supervision
Centralized Reporting Unit
The DCS Centralized Reporting Unit ( CRU ) has several responsibilities . Supervisees are provided a telephone number and receive adequate instructions to call each month to report . The Centralized Reporting Unit does not replace officer supervision ; instead , it enhances supervision and gives some added responsibility to the supervisee . It is a modified reporting method for individuals that have been classified as low-risk .
During Fiscal Year 2021 , the CRU expanded to 37 call agents , coordinated with our Information Technology Office to develop a Contact Supervisee Notification process for missed reports , conducted a Case Review for every Administrative case for all 50 Judicial Circuits within the State to assist local offices in identifying potential cases for the Virtual Circuit , and took on the task of running all Georgia Crime Information Center ( GCIC ) inquiries for Field Staff . Each of the following provides a brief overview of this division ’ s productivity and represent actions that will allow officers to focus their time on those who may need it most :

↗ ↗ ↗

71 , 635 total calls answered by the CRU ( 4 , 517 hours spent answering and making calls )
10 , 452 messages sent - Providing information to the supervisee and general public
7 , 236 monthly average of cases monitored by the Virtual Circuit
P-15