DCN April 2017 | Page 11

industry news Almost half of UK firms hit by cyber breach or attack in the past year Businesses large and small are being urged to protect themselves against cyber crime after new government statistics found nearly half of all UK businesses suffered a cyber breach or attack in the past 12 months. The Cyber Security Breaches Survey 2017 reveals nearly seven in 10 The most common cyber attacks are via large businesses identified fraudulent emails – for example coaxing staff into a breach or attack, with revealing passwords or financial information. the average cost to large businesses of all breaches over the period being £20,000 and in some cases reaching millions. The survey also shows businesses holding electronic personal data on customers were much more likely to suffer cyber breaches than those that do not (51 per cent compared to 37 per cent). The most common breaches or attacks were via fraudulent emails – for example coaxing staff into revealing passwords or financial information, or opening dangerous attachments – followed by viruses and malware, such as people impersonating the organisation online and ransomware. Businesses also identified these common breaches as their single most disruptive breach, and the vast majority of them could have been prevented using the government backed, industry supported Cyber Essentials scheme, a source of expert guidance showing how to protect against these threats. The government has committed to investing £1.9bn to protect the nation from cyber attacks to help make the UK the safest place to live and do business online. cent of European organisations report an uplift in revenue as a result of improved CX, while 77 per cent report cost savings. Yet, just 41 per cent of the European organisations polled have appointed a board level executive who is responsible for customer experiences, and organisational disconnects mean digital solution functionality is not meeting customer requirements. Joe Manuele, Dimension Data’s group executive – CX and collaboration, said, ‘The world has formed a digital skin and business, service, technology and commercial models have changed forever. However, organisations are strategically challenged to keep pace with customer behaviour. The digital dilemma is deepening, and organisations need to choose a path between digital crisis or redemption.’ Click here to download a summary of the 2017 Global CX Benchmarking Report. Hyperscaler demand fails to undermine continued colocation growth, champions Aegis Data New research conducted by IDC has found that while 2017 represents a massive year for hyperscale data centres, this will not be at the expense of colocation facilities. This is according to Greg McCulloch, CEO of Aegis Data, who stated that the scalability of OCP ready colocation facilities will provide customers with a better environment to host and grow their IT infrastructure. In IDC’s latest report, ‘Worldwide Datacenter Census and Construction 2014-2018 Forecast: Aging Enterprise Datacenters and the Accelerating Service Provider Buildout’, it claims that while the industry is at a record high of 8.6 million data centre facilities, after this year, there will be a significant reduction in server rooms. This is due to the growth and popularity of public cloud based services, occupied by the large hyperscalers including AWS, Azure and Google, which is expected to grow to 400 hyperscale data centres globally. Despite this, colocation is expected to grow alongside wholesale and hyperscale. Greg McCulloch said, ‘The influence of hyperscalers in the data centre market is increasing by the year, but this won’t hinder the growth of colo facilities. Customers are constantly looking for the right solutions to better support their IT needs, and colocation facilities are using hyperscalers as a template for this success. Many of the most popular cloud based companies such as Google and Microsoft have invested time and resources into becoming OCP ready and colos have followed in their footsteps. ‘The popularity of OCP, particularly with the hyperscalers, has trickled down towards customers who are becoming more alert to the benefits that this new innovation can offer. An OCP environment enables customers to have a more scalable solution that can be easily upgraded to respond to market trends and future proof requirements of servers even years down the line. Data centres within organisations are largely constrained, whereas OCP can easily redeploy for different applications such as HPC, reducing costs associated with application specific systems, leading to space efficiency, flexibility and lower operating expenses.’ April 2017 | 11