MAINTAINING HABITABLE HOUSING
Over the last 20 years , DBI ’ s Code Enforcement Outreach Program ( CEOP ) has provided support to tenants and owners so that the City and the community can work together to bring rental housing into code compliance . This unique program helps improve living conditions for all tenants by improving communication between tenants and landlords .
21,074 households
counseled on habitability issues in their units and contacted the property owner by writing letters requesting repairs .
sfdbi . org / ceop
2,050 tenants
and landlords participated in housing safety programs , workshops and events , designed , led and sponsored by participating organizations , in order to better educate residents on the San Francisco Housing Code and DBI ’ s Housing Inspection Services .
692 habitability cases
successfully resolved through mediation among the tenants , partner organizations and landlords , often utilizing the assistance of the San Francisco Apartment Association ( also a member group ). As a result , the repairs in these units were made and living conditions improved .
Department of Building Inspection | Fiscal Year 2018 - 19 Annual Report 13