STRATEGIC PLAN AND GOALS
Ensuring that Life and Property are Safeguarded , Through Fair and Transparent Processes .
The Department of Building Inspection ’ s Strategic Five-Year Plan , “ A Path to Building Safety Excellence ,” for Fiscal Years 2015-20 , is the result of six months of intense collaboration between management and staff from all divisions . The strategic planning process was a rigorous endeavor that included input from industry professionals and community stakeholders from across the City .
The end result is a DBI blueprint that establishes five concrete goals and 19 objectives that serve as a viable road map to a more efficient and effective department , delivering the highest levels of customer services .
This plan is updated annually , based upon lessons learned , and adjusted as needed in the dynamic building safety environment .
Permits
Review and approve plans , and issue permits . Safeguarding Life and Property in Compliance with City and State Regulations .
Inspections
Perform Inspections to Enforce Codes and Standards that protect residents ’ rights and ensure safety and quality of life .
Customer Service
Deliver the Highest Level of Customer Service .
Administrative Practices
Utilize Efficient and Effective Administrative Practices .
Outreach & Engagement
Proactively Engage and Educate Customers , Contractors , and Stakeholders on DBI ’ s Services , Functions and Programs .
10 Department of Building Inspection | Fiscal Year 2018 - 19 Annual Report