Need Help ?
Benefits Advocate Center ( BAC )
Need Help ?
Contact Your Benefit Advocates !
The Benefit Advocate Center ( BAC ) is here to help you get the most from your benefits ! Benefit programs can be complex and difficult to understand . Davis Behavioral Health partners with Gallagher to provide advocacy services to answer questions and help you and your family resolve benefit inquiries . The Benefit Advocate Center specialize in understanding the technical nature of benefits and how to work with our vendor partners , so you don ’ t have to .
The BAC can help you with : � Insurance cards – If you haven ’ t received your insurance cards , need replacement cards or need to get in touch with an insurance carrier .
�
Benefits questions – Do you need help with specific benefit questions relating to how plans work , coverage questions or in-network benefits ?
� Eligibility Rules – Who can be covered under the plan and when ? � Provider Search – Do you need help finding an in-network or specialty provider ? �
�
Prescription / pharmacy issues – Is the pharmacy telling you that your medication is not covered or charging you full price ? Do you need help getting a pre-authorization on your medication ?
Claims – Are you unsure if your insurance will pay for a certain procedure ? Did you receive a bill from a doctor and don ’ t know why ?
Questions ? Contact the Benefit Advocate Center Phone : 833-375-7050
Email : BAC . dbhutahcso @ ajg . com Hours of Operation : 8:00am – 6:00pm ET
9