David Lee Sales & Lettings Brochure September 2013 | Page 14

7 our applicants l l e An important part of this process is to make sure that your finances are in place and this will put you in a strong position for when you find the right property and would like to make an offer. David Lee would like to introduce a local independent mortgage service provider, Enable. This local company has been trading for over 10 years and has now expanded to become one of the largest independent advisers in the M11 corridor. The applicants are contacted in numerous ways: Telephone: our negotiators spend a great deal of time on the phone talking to our current list of applicants and constantly updating their requirements s Post: Full colour brochures are posted to the applicant E-mail: An email is sent with a link to the full brochure of your property SMS text message: A simple text message alert with the basic details of your property property viewings Viewings are arranged at a convenient time that suits both yourself and the prospective purchaser. A member of staff from David Lee will be happy to accompany all viewings. If your property is vacant then a member of staff will always accompany viewings. viewing feedback We understand how important viewing feedback is to you so all viewings are followed up within 24 hours to find out the thoughts of your viewers. You will then be contacted with a full update. offers estate agents Any offers we receive are promptly verbally notified, our sales team will negotiate between you and your prospective applicant in order to achieve the strongest buyer. We will inform you of the position of the buyers and liaise with you until an accepted offer has been agreed. 6 Should you require your sale to be completed by a certain date, this is when you should notify us and we will endeavour to satisfy your request wherever possible. At this stage, you should also provide your list of Fixture and Fittings which will be negotiated separately between the solicitors and forms part of the final contract. Once agreed this will all be confirmed in writing. sales progression At David Lee, we pride ourselves on our conscientious sales management. Our dedicated sales progressors will keep you regularly updated of your sales process right through to completion and liaise with your purchaser, the legal representatives, surveyors and mortgage lenders in order to ensure that your sale is progressed as smoothly and as stress-free as possible. At this point (if you have not already done so), you will need to instruct a solicitor and, should you require assistance, David Lee will only be too pleased to recommend the local firms we use. The solicitors will then write to all parties and then the buyers will instruct a surveyor to conduct a survey of your property (the agreed sale is subject to the contract and survey) and the buyers’ mortgage offer (if required) will also be subject to the results of the survey. The sellers’ solicitors will request the TITLE DEEDS from the lender (if appropriate) or yourselves as the seller and the FIXTURES AND FITTINGS form must be completed at this stage. The solicitors draw up the DRAFT CONTRACT which sets out the Terms of the Sale and sends it to the buyers’ solicitor together with all relevant documents. Any enquiries will then be raised, the Title Deeds and Lease (if applicable) will be checked and LOCAL SEARCHES carried out. Once the draft contracts have been approved, it can be signed by both parties. Finding the mortgage suitable for your needs can be a problem simply because of the increased choice. Enable offer a wholly independent mortgage service and also offer a range of other financial services. Rebecca Izod is our in house mortgage advisor and she can be contacted on 01279 755950 or by email at [email protected] Enable offer clients the choice of their cos ts being met by commission from the lender that they place the mortgage with or a fee based mortgage advice service (typically 0.50% of the loan arranged. Therefore, on a loan of £150,000 a fee of £750 would be paid subject to a minimum fee of £500). Enable Independent Financial Life Planners is a trading style of Enable Independent Limited and is authorised and regulated by the Financial Services Authority. Your property may be repossessed if you do not keep up repayments on your mortgage. NAEA codes of practice The majority of our staff are members of the National Association of Estate Agents. For staff to become members they have to pass the technical award in the sale of residential property. David Lee is proud to be an accredited member of the Ombudsman for Estate Agents (OEA) providing sellers and buyers with an assurance that they will receive the highest level of customer service. This requires our agency to abide to the approved code of the office of fair trading. social media As we continually look for new ways to interact with our clients we have found two social media platforms which for our business are really useful. This enables us to publish up-to-date property news, local events, local sponsorship and the general thoughts and views of our knowledge as local property professionals. estate agents We have an up-to-date database of the best potential purchasers looking for property in the local area. These applicants have been qualified by a member of staff at David Lee and are contacted on a regular basis to be informed of new properties that come on to the market. financial services