Dallas County Living Well Magazine Winter 2015 | Page 19

From left to right are: Todd J. Agnew, O.D., Larry A. Fish M.D., Jeffrey Whitman, M.D., and Pat Colerick, O.D.

headquarters in Dallas, when the facility opens in the
coming months.
According to Dr. Whitman, “With our move to the new
facility, which surely will be state of the art, one of the
things we’re developing now is a new wireless system
that will enhance communication between the front desk,
technicians and doctors. This technology will let us know
what patient needs to be seen next, where they are
located and exactly what type of eye care procedure or
consultation the doctors and ophthalmology technicians
need to perform.
While I can’t say we will ever be able to conquer wait
time issues 100 percent, we are one of the few medical
organizations to take such an aggressive approach to
improving efficiencies, and it’s working. Patient wait times
continue to improve, and that amounts to more happy
patients.”