Customer Experience Management Market Analysis and Forecast 2025 Global Customer Experience Management (CEM) Market
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Global Customer Experience Management (CEM) Market Size Study
by Analytical Tool (Text Analytics, EFM Software, Speech Analytics,
Web Analytics, Others), By Touch Point Type (Social Media, Call
Centers, Mobile, Stores, Email, Others), By Deployment (On-Premise,
Cloud), By End-User, and By Regional Forecasts, 2018-2025
Global Customer Experience Management (CEM) Market valued approximately USD 5.02 billion in
2016 is forecasted to grow with a healthy growth rate of more than 21.03% over the forecast period
2018-2025. The objective of the study is to define market sizes of different segments & countries in
recent years and to forecast the values to the coming eight years.
Market key players: CA Technologies, IBM Corporation, Clarabridge, Oracle Corporation, Medallia,
Adobe Systems Incorporated, Avaya, Inc., Nokia Networks, Chime Technologies Inc., SAS Institute
Inc., and so on.
Ask for Discount: http://www.ingeniousreports.com/Global-Customer-Experience-
Management-CEM-Market-Size-Study-By-Analytical-Tool-Text-Analytics-EFM-Software-
Speech-Analytics-Web-Analytics-Others-By-Touch-Point-Type-Social-Media-Call-Centers-
Mobile-Stores-Email-Others-By-Deployment-On-Premise-Cloud-By-End
Market by Analytical Tools: Text Analytics, Enterprise Feedback Management (EFM) Software, Speech
Analytics, Web Analytics and Other Analytics.
Market by Touch Point Type: Social Media, Call Centers, Mobile, Stores, Web Services, Email and
Others.
Market by Deployment: On-Premise and Cloud.
Market by Vertical: Retail, Banking, Financial Services & Insurance (BFSI), Energy & Utilities,
Healthcare, Manufacturing, IT & Telecom, Consumer Goods and Others.
Market by Regions: North America, Europe, Latin America, Asia-Pacific and Rest of the World.
Table of Content:
Global Customer Experience Management (CEM) Market Definition and Scope
Research Methodology
Global & Segmental Market Estimates & Forecasts, 2015-2025 (USD Billion)
Global Customer Experience Management (CEM) Market Dynamics
Global Customer Experience Management (CEM) Market by Analytical Tool
Global Customer Experience Management (CEM) Market by Touch Point Type
Global Customer Experience Management (CEM) Market by Deployment
Global Customer Experience Management (CEM) Market by End-User
Global Customer Experience Management (CEM) Market, Regional Analysis
Competitive Intelligence