How we have
performed.
Number of homes:
44,480
Number of new
homes built:
1,027
Customers would
recommend to a friend:
82%
Customers agree
our services are
easy to use:
85%
Gas and fire
inspections:
100%
Repairs completed:
114,479
85%
are satisfied with
the repairs to
their home
Customer contacts
resolved first time:
89%
Number of
customer contacts:
347,369
Annual Review For Customers 2020
3