Current | LES Customer Newsletter Current - September 2017 | Page 2

Service your heating system before fall Reduce your energy costs this winter by having your heating system serviced by a qualified dealer before cold weather arrives. It’ll help your system operate efficiently and assist you in keeping operating costs at a minimum. LES’ Energy Services specialists suggest these other maintenance tips to help you manage energy costs: • Check your furnace filter every month and change or clean it as needed. This will help ensure proper airflow in your home and the efficient operation of your heating system. • If you have a heat pump, visually check the coil. Contact a qualified professional if the coil needs to be cleaned. • Vacuum indoor supply registers and return air grills regularly. Make sure your draperies and furniture are not blocking the airflow through these grills. • At least once a year, have a service professional clean the heat exchanger and blower fan in your heating system. If applicable, have them oil the motor. Reacting to scammers Utilities are often used as a guise for scammers threatening to disconnect customers’ service. They urge customers to supply their credit or debit card information, pay immediately with cash or purchase different types of payment cards to avoid losing their power. LES reminds customers that we do not collect payments from customers in person at their homes or businesses, nor do we call customers requesting immediate payment. If you think you’ve been contacted by a scammer, do not give them any information and contact law enforcement immediately. You can always verify the status of your LES account by calling our customer service team at 402.475.4211 or visiting LES’ downtown office at 1040 O Street in Lincoln. Get e-SMART! Looking for a new, fun way to teach your kids about electricity? Look no further than LES’ website! LES e-SMART Kids brings conservation, safety and sustainability education together with interactive games to teach your child how to be smart about electricity usage. OCT 5 2018 Budget and Rates Public Meeting 6-7 P.M. • THURSDAY, OCT. 5 WALTER A. CANNEY SERVICE CENTER 2620 FAIRFIELD ST. (27TH & FAIRFIELD) LES staff will meet with customers and customer groups to provide information and receive feedback on the utility’s proposed 2018 budget and rates before the LES Administrative Board takes action on the budget at its Oct. 20 meeting. More information can be found on LES.com. We even have tools to make education a family affair. Play the teacher by helping your child with our Home Inspections for safety and energy with our free, print- ready worksheets. Help your kids grow up to be e-SMART now at LES.com/kids.