Current Business Affairs Global Intelligent Virtual Assistant Market 2018 | страница 2

Few other players dominating the global intelligent virtual assistant market includes Microsoft, Nuance
Communications, Samsung Electronics, Alphabet, Apple, Amazon, International Business Machines (IBM), Facebook,
Cognitive Code, Artificial Solutions, Mycroft Ai, among all the others.
Market Segmentation:
The global intelligent virtual assistant market is segmented on account of the technology which include text based, text-
to-speech, automatic speech recognition (ASR) and others. The automatic speech recognition contributes majorly to the
industry share owing to the deployment in smart speakers. Smart speakers are gaining traction and have huge demand
due to ASR feature, which are generally used for listening to songs.
Furthermore, based on the products, the IVA market includes chat-bots, IVA smart speakers and smart watches. IVA
smart speakers are anticipated to dominate the product segment of IVA industry owing to increasing adoption of home
automation systems and rising application of personalized appliances.
Based on services, the market is segmented into customer service and marketing assistant. The customer services
segment contributes to the largest industry share. Large numbers of enterprises are investing on the application of
intelligent assistants to engage customers in automated conversation by answering questions and completing the
transaction.
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Virtual-Assistant-Market
Region Analysis:
North America is estimated to be the dominant region in the global intelligent virtual assistant market and the growth is
attributed to the increasing adoption of technological advancements by the companies in these regions. Major
companies acting as the driving forces for the technology include Google and automobile manufacturers such as BMW,
are investing heavily in IVAs.
In March 2018, Verint Systems Inc., a US based customer engagement company, launched new customer self-service
capabilities, which includes intelligent virtual assistants (IVAs) and enterprise chatbots powered by an open, modular
Artificial Intelligence (AI) engine. Verint Intelligent Virtual Assistant allows companies to engage at critical moments to
help customers make a purchase, get more information or resolve an issue, while receiving a high-quality experience.
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About Us:
Executive Summary
Research Methodology
Market Dynamics
Industry Overview
Global Intelligent Virtual Assistant Market, By Product (2017-2025)
Global Intelligent Virtual Assistant Market, By Regions (2017-2025)
Market Competition Analysis