Cullman Senior Magazine Spring 2020 | Página 6

“We’re proud of what we’ve accomplished for customer service, especially for our seniors.” BARRY WILLINGHAM REVENUE COMMISSIONER Motor vehicle and property tax staff members attend in-person classes conducted through the Alabama Department of Revenue and Auburn University’s Government and Economic Development Institute, and Willingham regularly leads meetings with staff to discuss tax law changes and customer service expectations. The goal of all this education is assure taxpayers that their Revenue Commission is meeting its mission of fair and equitable taxation. Many owners don’t know, for example, that when they turn age 65, they become eligible for an additional discount (exemption) on their primary residences. Willingham makes sure to print reminders for this additional homestead exemption on all tax bills, and he discusses them in personal visits to the senior centers, as well as on the Cullman Revenue website. This is when fully-trained staff can help older taxpayers with valuable information and assistance. All over-age 65 exemptions are income- based, as owners never age out of paying taxes. Revenue staff can explain the income limits and how they apply to homestead taxes, as well as the requirements to sign up for the first time and how to renew the exemption annually. Remember, the over-age 65 discount applies to homestead property only, not vacant property, second homes or businesses, 6 | SPRING 2020 so it’s important to engage Revenue staff for any questions about this special homestead discount. While taxes may seem confusing or even intimidating, they don’t have to be. Cullman’s Revenue Commissioner wants all aspects of tax assessing and collecting across all types of property to be accurate and easy to understand. Through professional development and creating a culture of helpfulness, the Revenue Commission demonstrates care and concern for all taxpayers and promotes fairness throughout the tax process for all. By combining the mission and guest excellence philosophy of Cullman’s tax office, operations are aligned for the best possible outcome for taxpayers, allowing them to be confident in their tax assessments. For any questions, feel free to contact the Cullman Revenue Commission at (256) 775-4776. Visit the website at www. cullmanrevenuecommissioner.com, or e-mail them at [email protected]. CULLMAN COUNTY SENIOR MAGAZINE Barry Willingham served as a Celebrity Waiter at a senior event.