CTED Seminars & Continuing Education Spring 2023 | Page 26

LIVE Virtual NWTC Instructor-Led Training

BUSINESS & PERSONAL PERFORMANCE
WOMEN AND LEADERSHIP : WORKING THROUGH BARRIERS AND BIASES
About 76 percent of U . S . women ages 25 – 54 are in the workforce . The same study found that women ranked higher than men in 12 out of 16 essential leadership competencies , proving that women have what it takes to lead ! Women face a variety of challenges that hinder their desire to reach leadership positions . We will take a look at those challenges , but more importantly , at how women can maximize their strengths and build their skills to become effective leaders in any organization .
In this seminar , we will :
• Understand the challenges that women face as they pursue leadership positions
• Assess limitations that women place on themselves
• Develop and manage relationships to maximize your leadership potential
January 17 & 19 , 2023 8:30 a . m . – 10:30 a . m . Cost : $ 99
COMMUNICATING AS A MANAGER
According to the American Management Association , a communication skills set is one of the six core competencies a manager needs to develop . One reason is that effective communication between managers and employees is essential for an organization to succeed . Managers communicate so that their employees know what is expected of them , understand what it is that they ’ re doing correctly , and identify where they might need to improve . Clear communication also helps to increase employees ’ motivation and commitment .
The results of unclear communication can be costly : poor performance and work quality , inefficiency , inability to achieve goals , misunderstandings , frustration , disappointment , anger , reduced job satisfaction , and increased turnover . Learning to communicate effectively with employees helps you to have better relationships with your employees , encounter fewer problems , and achieve your goals more easily , making you more valuable to your organization . The ability to communicate clearly is an essential management skill that can make your job more fulfilling and improve your career prospects .
This course explores the following in depth :
• What it means to listen actively why it is essential for clear communication
• How to clearly convey your message so that employees have the required information to do their jobs
• How to communicate the results , actions , and behaviors you expect from employees
• Helping employees to develop and achieve performance goals through a collaborative conversation
January 24 & 26 , 2023 8:30 a . m . – 10:30 a . m . Cost : $ 99
NEW ! ENVISIONING YOUR NEXT QUARTER FOR DEVELOPMENT , EFFECTIVENESS AND LEADERSHIP
Does planning to meet annual goals seem overwhelming or you are not sure how to actively stay on track ? In this seminar , we will create a plan for what you would like to accomplish in the next quarter to meet your overall goals . You will learn various systems to reach your milestones in a manner that is aligned with your style . You will identify the importance of hitting your milestones and moving closer to your overall goals . You will also learn ways to celebrate your successes and how to reengage if you have fallen off track . Be prepared for some deep reflection on who you are , how you want to reach your goals and stay accountable in a way that honors your values , boundaries , and style . January 25 & 27 , 2023 , 8:30 a . m . – 10:30 a . m . OR April 4 & 6 , 2023 1:00 p . m . – 3:00 p . m . Cost : $ 99
NAVIGATING DIFFICULT CONVERSATIONS
Difficult conversations are inevitable in any workplace . Those conversations can create unhappiness , stress , and tension . They can also impair and even destroy relationships . When handled poorly , they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied .
You can ’ t avoid these kinds of conversations , but you can learn how to handle them more effectively . Developing the ability to handle these challenges will pay off in terms of reduced stress , increased confidence , improved relationships , increased trust , fewer problems , better teamwork , higher productivity , and better career opportunities .
This course explores the following subjects in depth :
• Types of conversations people find difficult to carry out and the reasons why their difficult
• Essential questions to consider before carrying out the conversation
• Using empathetic language to establish trust and understanding
• Key methods for getting the conversation off on a good start
• Techniques for delivering the message tactfully , respectfully , and productively
• Best practices for listening and responding January 30 & 31 , 2023 8:30 a . m . – 10:30 a . m . Cost : $ 99
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