customers through their memorable experiences with your organization . Learn how to create buy-in from staff to feel motivated to offer superb service . Finally , learn how to recover from a service failure and discover how to learn from that experience . October 20 , 2022 8:00 a . m . – 12:00 p . m . Cost : $ 99
New employee onboarding is the single most important thing you can do to ensure the long-term success of not only an individual employee , but the success of your company overall . Implementing a strong onboarding program can help with employee retention , job satisfaction , and productivity .
Successful onboarding doesn ’ t stop at the end of a new hire ’ s first day . It is an ongoing process to acclimate your new hire to their new environment . A formal onboarding process is constantly improving over time . As your business changes , so should your onboarding program . Onboarding will take you through a model with four overlapping elements : Resources , Rules , Relationships , and Roles . October 20 , 2022 12:30 p . m . – 4:00 p . m . Cost : $ 99
Are you a business owner or manager working in an industry that typically utilizes seasonal workers to boost your busy season ? Seasonal employees represent your company . You need candidates who are not only able to perform the job but understand your values and business objectives to be advocates for your brand . With the ability to work-remote and the utilization of technology , finding individuals who want to be the face of your organization and do the physical work can be difficult .
This course will provide a few tips and tricks to transition your business model to allow you to hire not just seasonal workers , but look at providing full-time , year-round employment to your core staff . Discuss and strategize ways to hire and empower employees with a focus on what attracts the employee to your business and how to retain trained workers .
In this seminar , we will :
• Identify the benefits of building a culture for employees working in different seasons
• Recognize areas your business can pivot and change to support employee ’ s year-round and have less of an “ off ” -season
• Maximize your offerings to attract the new generation of employees in a seasonal industry
• Showcase ways to support employee development during the “ off ” -season
• Discuss creative solutions to attract employees for a seasonbased industry November 7 , 2022 8:30 a . m . – 11:30 a . m . Cost : $ 99
What if you can approach the business-side of your creative business with as much ease and flow as the creative side of your business ? This day-long Artist Business Retreat will do just that . In this retreat , participants will discover how they can set up the business-side of their business in a way that resonates with the creative-side .
In this day-long retreat participants will :
• Learn how to better understand their customers in order to sell more of their creative pieces
• Learn how to manage the various cycles of your business and establish a schedule that allows for creative time , marketing and sales
• Discovering who you are as an artist , what is important to you and how that translates into your personal creative brand November 8 , 2022 9:00 a . m . – 4:30 p . m . Cost : $ 169
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STURGEON BAY & EASTERN REGION