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Soft Skills can take your leadership and team engagement to the next level . Soft skills are needed at all levels to improve communication , listening skills , and empathy .
Learn what soft skills are , how to apply to them to your leadership and personal development . Understand how to problem solve and communicate , build positive relationships , developing your EQ , managing expectations and more .
Leave this seminar with a plan for continued development as you hone your soft skills . September 30 , 2022 8:30 a . m . – 10:30 a . m . Cost : $ 59
Have you ever wondered how you could apply the Lean concepts in the Office ? Let ’ s face it , we have heard for years how to use these concepts in manufacturing , but not on how to apply these exact same concepts in the office . This course will show you EXACTLY how to apply game changing Lean concepts in areas like HR , Finance , IT , Project Management , Supply Chain , Legal , Finance , etc . Learn practical concepts that you can REALLY use every single day to save time and money to work more efficiently and effectively .
The following items will be delivered to students , along with project discussions ( if any students are currently working on a project ), completing an online simulation , and checking for understanding . Please note that this course does not include statistics .
• Why don ’ t companies start their journey in the office ?
• Benefits of Lean concepts in the office
• Definition of Lean and its history
• Defining Value
• What is an office process ?
• Benchmarking in a non-manufacturing setting
• Systems thinking
• Process owners and stakeholders
• Management and Planning tools
• Identifying different types of customers
• Voice of the customer
• Root cause analysis in the office and tools to help you along the way
• Customer data * Recommended reading for the course ( to be purchased by the individual students from Amazon ): “ How to Improve Absolutely Anything ” by Katie Labedz October 3 , 5 & 6 , 2022 8:00 a . m . – 4:00 p . m . Cost : $ 450
According to one research study , Millennials ( those born between 1981 and 1996 , generally speaking ) are now the largest segment in the U . S . workforce . In fact , more than 1 in 3 workers are Millennials . And the proportion will only grow as Boomers retire and more Millennials enter the workplace . Why does this matter ? Because each generation has its own “ personality ” or set of beliefs and characteristics — shaped by certain cultural influences — that drives its behavior .
Understanding the mindset of Millennials and what motivates them is the key to maximizing job performance and work productivity . This program will show managers how to adapt their own behavior to this growing segment of the workforce in order to create an environment that leverages Millennials ’ unique skillset .
In this seminar , we will :
• Understand the influences that shaped Millennials ’ workplace habits and preferences
• Replace negative stereotypes with positive perceptions about working with Millennial employees
• Identify elements of a company culture that are appealing to Millennials
• Maximize the effectiveness of your daily interactions with Millennial employees through engagement and communication strategies
• Identify ways to reduce tension with Millennials as both a manager and an employee
October 4 & 6 , 2022 8:30 a . m . – 10 : 30 a . m . Cost : $ 99
A survey by Korn / Ferry International found that more than 2 million people leave their jobs each year because of unfairness in the workplace , costing employers an estimated $ 64 billion a year in hiring costs . In addition , people of color were three times more likely than white heterosexual males to say unfairness was the reason they quit their jobs .
What is the source of unfair treatment and differences among people in organizations ? Traditional diversity training programs have focused on the treatment of women and minorities . However , differences arise from a host of other traits as well , including age , sexual orientation , religious beliefs , physical abilities , educational background , whether someone has children , even being an engineer versus being a salesperson . These traits or “ profiles ” cause people to make inaccurate assumptions , create separation , and , yes , treat people unfairly . The goal of diversity training is to promote an inclusive work environment .
In this seminar , we will :
• Understand the subtle ways that bias occurs
• Identify instances of devaluing others through small , subconscious behaviors and micro-inequities