CTED Seminars & Continuing Education Fall 2021 Fall 2021 | Page 32

GIVING CONSTRUCTIVE FEEDBACK
COMM
Are you tired of trying to motivate and encourage employees to do their best ? Many managers think they are being helpful when providing feedback to employees but they don ’ t realize that it is the way they give feedback that is really the problem . Just think about it , there are really only two reasons for giving constructive ( positive / helpful ) feedback :
1 . To recognize and encourage similar future performance ( positive and motivating feedback )
2 . To coach and improve a skill or behavior ( helpful and encouraging / supportive feedback )
Anything other feedback is likely criticism which is neither helpful or encouraging . In fact criticism itself is unhelpful and demotivating and discourages most people receiving it .
The focus of this seminar is to help you learn how to give feedback such that the other person :
1 . Wants to hear it . 2 . Can understand it and act on it . 3 . Doesn ’ t get defensive or pushes back . 4 . Respects your opinion and appreciates that you took the time to provide it .
Knowing how to give corrective feedback constructively can be the difference between having employees who feel misunderstood , unappreciated , and unmotivated ( and you totally frustrated ) and having a motivated “ I want to do my best team !”
November 2 , 2021 , 8:00 a . m . – 12:00 p . m .
COFFEE Cost : $ 99.00
LEADERSHIP ACADEMY
NWTC ’ s 6 week Leadership Academy is designed to develop the leadership skills of the informal leader in every organization . This employer-sponsored program is an excellent development opportunity for front line production employees and potential team leaders .
This is a great chance for employees to learn from their peers in similar organizations . Through classroom discussions , Academy participants will learn the best practices of other companies and collaborate on new peer leadership approaches with the ability to apply those new skills in their workplace .
LS
The Academy ’ s six , four-hour courses include :
• Conflict Resolution
• The Peer Leader
• Creating a Motivational Environment
• Critical Thinking and Problem Solving
• Working as a High Performance Team
• Team Development Strategies
November 3 , 10 , 17 and December 1 , 8 , 15 , 2021 8:00 a . m . – 12:00 p . m .
COFFEE Cost : $ 699.00
COACHING FOR EMPOWERMENT | NEW
Part of having a successful team is having the ability to guide others to grow and create connection . Learn tools and tactics to help others to feel empowered in your organization . Create an environment that shows you CARE - C ( Confidentiality ) A ( Attention ) R ( Respect ) E ( Engage ) and help coach them toward empowerment . Help others to embrace their strengths , look for new ways to expand their knowledge and skills , have respectful conversations and open up to possibility . Learn to listen to what is important and guide others towards empowerment .
November 3 , 2021 , 8:30 a . m . – 4:30 p . m .
COFFEE , LUNCH
Cost : $ 149.00
ASSERTIVENESS IN THE WORKPLACE
PP
Do you sometimes come across too blunt , strong , bold and direct ? Would you like to learn how sound more confident but not be perceived as too tough or pushy ? Would you like your message to be nonconfrontational so everybody ’ s needs and wants are heard and understood ? Would you like to resolve communication differences more effectively ?
This seminar will help you :
• Identify the characteristics and effectiveness of the four common communication styles
• Identify your current communication style and learn why it might not be working best for you
• Explore the components of assertiveness
• Begin to adapt a more effective communication style that will help you be more successful at work and at home
November 9 , 2021 , 8:00 a . m . – 12:00 p . m .
COFFEE Cost : $ 99.00
LS
To register or for more information about any of these classes , go to events . nwtc . edu / Corporate-Training or call 920-498-6373 .
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* Course materials are provided unless indicated .