PP
Delegation is more than assigning work to someone else . Often , it is about entrusting responsibility and accountability . By delegating tasks a manager is handing a little bit of authority over to his or her subordinate , while at the same time keeping responsibility for completion of the task . Delegating is an opportune way to challenge a subordinate employee or prime them for more expansive duties .
In this course you will discover how to decide what to delegate , match people with projects , clearly articulate desired outcomes , identify boundaries , and anticipate problems . As a result you will improve quality of work by allowing the employees who have direct knowledge to complete tasks , create personal accountability , motivate employees , have more flexibility in assignments , and increase productivity
This seminar explores the following subjects in depth :
• Characteristics of positive delegation and barriers to delegation
• How to decide what to delegate
• Employee analysis for better task matching
• Clarifying consequences of achievement / non-achievement
November 16-17 , 2021 , 8:30 a . m . – 10:30 a . m . Cost : $ 99.00
Difficult conversations are inevitable in any workplace . Those conversations can create unhappiness , stress , and tension . They can also impair and even destroy relationships . When handled poorly , they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied .
You can ’ t avoid these kinds of conversations , but you can learn how to handle them more effectively . Developing the ability to handle these challenges will pay off in terms of reduced stress , increased confidence , improved relationships , increased trust , fewer problems , better teamwork , higher productivity , and better career opportunities .
This seminar explores the following subjects in depth :
• Types of conversations people find difficult to carry out and the reasons why their difficult .
• Essential questions to consider before carrying out the conversation .
• Using empathetic language to establish trust and understanding .
• Key methods for getting the conversation off on a good start .
• Techniques for delivering the message tactfully , respectfully , and productively .
• Best practices for listening and responding .
November 30 & December 2 , 2021 8:30 a . m . – 10:30 a . m . Cost : $ 99.00
Strong leadership is the critical foundation for an organization . It ensures goals are achieved on time , empowers individual employees , motivates teams to work in solidarity , and generates visions for future growth . Yet , it can be difficult to establish yourself as an influential leader . This course will enable you to adopt the qualities of an effective leader and communicate constructively with your team by adjusting your behavioral style to meet the needs of employees . As a result , you ’ ll be better able to facilitate meetings smoothly , engage in constructive one-on-one conversations and ultimately , build rapport among colleagues .
In this seminar , we will :
• Identify the qualities of an effective leader .
• Make the mental shift from individual productivity to influencing others .
• Recognize style differences in others and cater to their preferences .
• Build rapport using verbal and nonverbal messages .
• Conduct constructive one-on-ones .
December 14 & 16 , 2021 , 8:30 a . m . – 10:30 a . m . Cost : $ 99.00
TRAINING TOPIC KEY
COMM COMMUNICATION
DEI DIVERSITY , EQUITY , AND INCLUSION
HR HUMAN RESOURCES
LS LEADERSHIP
PP PERSONAL PERFORMANCE
* Course materials are provided unless indicated .
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